Reach your peak

Technology partners you can trust to elevate your business.

Improve Patient Experience Through Digital Transformation

Enhance patient engagement and operational efficiency with integrated intelligence and automation.

Transform Patient Experience

Optimize Multi-Screen Distribution and Enhance Subscription Management

Increase audience engagement by improving content distribution, master control operations, and advertising innovation.

Engage Today

Deliver a 21st-Century Credit Union Member Experience

Prepare for omni-channel engagement with improved member intelligence and streamlined operations.

Find Out How

Engage Your Customers in the Next Normal with Omni-Channel Journeys

Drive customer satisfaction and loyalty by integrating systems, data, and contextual relevance across all modalities.

Gain Customer Viewpoint

Dare to Achieve Digital Success

Technology should be integrated, not overwhelming

The promise of platforms and tools is often unrealized. Our experts know how to avoid pitfalls and achieve better results. We build a custom roadmap, putting the right people and the right technology in the right place at the right time.

Cross-Technology & Subject-Matter Expertise

Specialized Industry Experience & Acute Business Acumen

Client Satisfaction & Customer Success Management

SPEAK WITH AN EXPERT TODAY

Industries

Accelerating the Transformative Technology Initiatives—Preparing Network Service Providers for the Next Normal

Post-Acquisition/Post-Merger Integration (PMI)
Community Internet Optimization
Network Operations and Architecture
Billing, Provisioning, and CRM
Monitoring as a Service
Data Integration and Intelligence

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Optimizing Multi-Screen Experience to Engage Audiences While Accelerating Your Digital Operations

Improve Content Distribution and Monitoring
Enhance Master Control Center/Network Operation Center
Drive Advanced Advertising Innovation
Video Engineering
Optimize Multi-Screen Video, OTT, & TVE Management
Customer Experience for OTT

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Harnessing the Power of Digital Transformation for Energy and Utilities

Integrate Systems and Data for a Single Version of the Truth
Engage Customers on Their Digital Channels of Preference
Leverage Digital Convenience as a Competitive Advantage
Accelerate Revenue Streams
Streamline Activations and Payments

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Enabling the Digitally Transformed Future of Healthcare

Optimize Revenue Cycle Management
Improve Patient Experience
Enhance and Secure Systems and Data Integration
Drive Interoperability

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Transforming the Credit Union Member Experience

Technology Modernization and Optimization Assessment
Enhance Member Personalization and Offer Management
Accelerate Growth with Actionable Business Intelligence
Deliver an Omni-Channel Member Experience
Gain Operational Efficiencies Through Process Automation
Build a Data-Driven Culture and Future

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Cross Industry Solutions

Customer Experience (CX)

Do you know what makes your customers talk and how to map the journey to make them rave about you?

Unleash the potential of EXPERIENCE INTEGRATION in your customer experience, transformation, and digital engagement efforts. We bring our expertise of systems integration into experience integration.

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Intelligent Automation (IA)

Automate business processes to lower costs, improve customer experience and increase security.

Over a decade of experience allows the customer’s we partner with to drive positive outcomes as they automate processes in the most critical areas of their business. We focus not only on core automation development, but the creation of operating models and development frameworks to drive adoption of automation at scale.

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Internet of Things (IoT)

Are you positioned to take advantage of the “gig” economy, 5G, and sensory telemetry?

pureIntegration enables companies to flourish in a digitally connected world. Our IoT expertise includes connected enterprises and homes, asset management and tracking. Our practice covers device integration, data collection, sensory telemetry and analytics, and the development, deployment and management of applications, portals and systems.

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Artificial Intelligence & Machine Learning (AI/ML)

Have you achieved the transformational nirvana of the data-driven enterprise?

We design and implement big data architectures and AI/ML solutions which empower business leaders with actionable, predictive, and prescriptive insights. Our full-spectrum Integrated Intelligence capabilities span data discovery, management, and storage all the way through advanced analytics and visualization.

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Hybrid Cloud Management

Are you confident in your hybrid cloud approach?

Whether at the outset cloud journey or an established cloud-first enterprise, pureIntegration enables and accelerates hybrid cloud deployment, adoption, and governance. Engaging pureIntegration enhances operations, continuity, and effectiveness with a laser focus cloud economics of your business you can focus on your core mission.

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Codeless Synthetic Monitoring (CSM)

Fast-track your digital end-user monitoring with codeless programming.

Our codeless solution allows product owners to self-assemble monitoring checkpoints and assess their apps proactively and fully, resulting in visibility into performance and availability issues, proactive resolution of issues, and improved uptime.

Learn More

We Bring Fortune 500 Experience to the Table

With pureIntegration, you get more than a project. Quite simply, you’re putting the best problem solvers in the industry to work for your organization. With an uncanny knack for solving tough problems, our team leads are former executives from global management consulting organizations. And, our performance results are reflected in our 97% customer satisfaction rating through formal surveys.

16 Years Providing Solutions

Since August 5th, 2004, we have partnered with our customers to keep pace with the market and innovate to stay one step ahead.

97% Client Satisfaction

Delivering on client requested consulting support across the full systems integration lifecycle to bring solutions that exactly meet the clients needs.

57% Minority Leadership

We celebrate this exceptional accomplishment achieved through hard work, dedicated focused attention, and flexibility to exceed every client’s expectations.

16 Years Providing Solutions

Since August 5th, 2004, we have partnered with our customers to keep pace with the market and innovate to stay one step ahead.

97% Client Satisfaction

Delivering on client requested consulting support across the full systems integration lifecycle to bring solutions that exactly meet the clients needs.

57% Minority Leadership

We celebrate this exceptional accomplishment achieved through hard work, dedicated focused attention, and flexibility to exceed every client’s expectations.

Key Resources

A Credit Union's Path to Digital Transformation
By pureIntegration on March 25, 2021 | Digital Business Transformation, Credit Unions, eBooks
Digitally Evolving Credit Unions: A Business Case for Automation
By pureIntegration on March 25, 2021 | Digital Business Transformation, Video, Credit Unions
Intelligent Capacity Management for Network Operators
By by Michael LaPierre on February 9, 2021 | Blog
CSM Factsheet
By pureIntegration on January 11, 2021 | Resources, Factsheet

Jamal Baadani

Director, Talent Acquisition

Jamal S. Baadani, MHRM is the Director of Talent Acquisition who brings over 20+ years in Human Resources and Recruitment expertise. He is a highly accomplished and award-winning talent acquisition and recruiting executive (U.S. Marine Senior NCO Leader) with proven international record of success overseeing programs and departments in the information technology, intelligence, and logistics industries in both commercial and government sectors. Jamal excels at building and leading top-performing teams, establishing domestic and foreign recruiting initiatives, and identifying strategies for reducing costs while maximizing ROI. He is experienced at high-volume and executive recruiting, with a background that includes managing multi-million-dollar budgets, coordinating expatriate and veteran hiring initiatives, managing diversity programs, and promoting positive cultures.

Jamal earned a Master’s in Human Resource Management from Concordia University – Saint Paul. He had a distinguished military career serving in the United States Marine Corps, retiring as a First Sergeant after 22 years of service with personal awards that include the Defense Meritorious Service Medal, and the Combat Action Ribbon.

Andy Zipfel

Senior Executive, Business Development

Andy Zipfel is the Senior Business Development Executive at pureIntegration, supporting the growth of client partnerships across all industries.

Andy is a successful business development and marketing executive with 30 years of experience in media, sports, entertainment, with more than 20 of those years in digital media. Throughout his career, he has contributed to the growth of some of the most recognized media brands in the world, including ESPN, AOL, MTV and USA TODAY.

His focus is on establishing client partnerships, providing ‘solutions accelerators’ for our clients, delivering valuable, outcome-based, measurable results for our clients’ positive growth.

Andy holds a Bachelor of Arts degree in English and Communications from Cabrini University, and he served for 5 years as an Adjunct Professor in Georgetown University’s Sports Industry Management MBA program.

Wendy Liu

Director, Enterprise Accounts

Wendy Liu leads the Customer Experience Practice and oversees the consulting engagements where pI’s expert technology integrations are paired with customer experience integration to drive outcomes that clients and their customer love to talk about.

Her passion and expertise in solving business problems through the customer lens comes from her 20 years of experience leveraging customer insights, experience and journeys design, process and change management.

Prior to joining pureIntegration, Wendy held executive leadership roles across multiple business units at a Fortune50 telecommunications company with responsibilities for engineering deployments, customer care strategy and operations, customer experience and digital transformation, and program management.

Michael LaPierre

Director, Communications

Michael LaPierre is focused on Video Operations, Solutions, and Architecture efforts within MSO’s and other video providers.

With over 20 years of operations and engineering leadership in MSO’s Michael has a demonstrated record of providing innovative solutions that allow businesses to meet and exceed their goals. Prior to pureIntegration, Michael worked for Time Warner Cable & Charter Cable where he held roles in division, regional, and corporate engineering leadership. Additionally, Michael worked for Corning Optical and Broadcom in sr. engineering and architecture roles.

Michael holds a bachelor’s degree in Organizational Management from Roberts Wesleyan College and a master’s degree in Organizational Development and Leadership from Saint Joseph’s University.

Sean O’Neill

Sr. Manager, Communications

Sean O’Neill supports all groups within pureIntegration, bringing with him over 30 years of experience in a variety of areas such as networking, servers, operating systems, cloud, business process automation, robotic process automation, software, consulting, and many others. Prior to pureIntegration, Sean worked in consulting roles within the commercial, federal, and defense industries.

Sean holds a BS degree in Computer Science from Springhill College.

Jimmie Neighbors

Sr. Director, Enterprise Accounts

Jimmie Neighbors is the Senior Director of Data Center Automation practice and IT Operations Management (ITOM) / Service Management (ITSM) practice. With his expertise and practice team members, Jimmie has delivered a wide range of automation capabilities for Fortune 500 organizations that led to significant cost reduction and process efficiencies in technology integration and orchestration. In order to bring the latest and most relevant technology solutions to our large enterprise clients, Jimmie and his team stay up to date on continuing trend of tools and industry resources that are constantly being improved and introduced. Prior to pureIntegration, Jimmy was an executive with Accenture in the communications industry, leading top Fortune 500 companies. Jimmie has spent over 20 years as a trusted and recognized subject matter expert in Automation, IT Enterprise Architecture, and Enterprise Software solutions.Jimmie holds a Bachelor of Science in Mechanical Engineering from Virginia Tech.

Claude Lama-Solet

Director, Ad Tech and Media

Claude Lama-Solet is a Technical Director who supports the Hybrid Cloud, Internet of Things (IoT), and Video Engineering Practices. He also works with customers in areas including Agile Project Management, Embedded Software Development, and Product Qualification and Testing. Claude has over 30 years of designing products in the Computer Engineering, Video, and IoT industries. Prior to pureIntegration, Claude worked for companies such as Canal+, Thomson, and Cisco. With Canal+, Claude developed the first Open Video System, which enabled the breakup of Motorola/Scientific Atlanta. Claude holds an Engineering degree in Computer Science and Electrical Engineering from EFREI (Ecole Française d’Electronique et d’Informatique) in Paris, France.

Gene Vo

Controller, Operations

Gene Vo leads the Accounting and Finance department, handling a range of financial matters including treasury, budgeting/forecasting, taxes, government compliance, and financial reporting. Gene has over 22 years of experience within global publicly traded companies managing acquisitions, integrations, crisis management, restructuring, system implementations, SEC reporting, and investor and board relationship management. Prior to joining pureIntegration, Gene worked across multiple industries including publishing, entertainment, hospitality, real estate, SaaS, and government contracting.Gene is a graduate of the University of Maryland with a BS in Accounting and is an active CPA.

Mohamed Farid

Sr. Manager, Machine Learning & AIOPS

Mohamed Farid is a solutions architect and member of the Machine Learning practice. Currently, Mohamed is focused on operational intelligence and utilizing Artificial Intelligence and Machine Learning–related techniques for building the next-generation AIOps platform.He worked to help fortune 50 companies facilitate the successful delivery of enterprise management solutions in the area of operational intelligence, application performance management, digital experience monitoring, application discovery, and distributed tracing. Mohamed has broad experience in solving business challenges by applying best practice architectural design patterns and enabling frameworks such as The Open Group Architecture Framework (TOGAF), Information Technology Service Management (ITSM), and development and operations (DevOps). Mohamed has a B.E.E. in Electrical Engineering, majoring in control engineering and computer system architecture.

Fee Vu

Director, Communications

Fee Vu is the Director of the Machine Learning practice and oversees consulting engagements that leverage onshore, nearshore, and/or offshore resources. With almost 20 years of technology consulting experience, he’s helped solve challenges at both start-ups and Fortune 50 enterprises. His expertise spans across many core technologies including Artificial Intelligence, Application Performance Management, and Software Development. Prior to pureIntegration, Fee spent five years with Accenture in its Communication and High-Tech practice and two years with Deloitte & Touche in its Security & Privacy services.

Fee holds a degree in Management Information Systems from the University of Virginia.

Reach your peak

Technology partners you can trust to elevate your business.

Improve Patient Experience Through Digital Transformation

Optimize Multi-Screen Distribution and Enhance Subscription Management

Deliver a 21st-Century Credit Union Member Experience

Engage Your Customers in the Next Normal with Omni-Channel Journeys

Dare to Achieve Digital Success

Technology should be integrated, not overwhelming

Cross-Technology & Subject-Matter Expertise

Specialized Industry Experience & Acute Business Acumen

Client Satisfaction & Customer Success Management

Industries

Accelerating the Transformative Technology Initiatives—Preparing Network Service Providers for the Next Normal

Optimizing Multi-Screen Experience to Engage Audiences While Accelerating Your Digital Operations

Harnessing the Power of Digital Transformation for Energy and Utilities

Enabling the Digitally Transformed Future of Healthcare

Transforming the Credit Union Member Experience

Cross Industry Solutions

Customer Experience (CX)

Do you know what makes your customers talk and how to map the journey to make them rave about you?

Intelligent Automation (IA)

Automate business processes to lower costs, improve customer experience and increase security.

Internet of Things (IoT)

Are you positioned to take advantage of the “gig” economy, 5G, and sensory telemetry?

Artificial Intelligence & Machine Learning (AI/ML)

Have you achieved the transformational nirvana of the data-driven enterprise?

Hybrid Cloud Management

Are you confident in your hybrid cloud approach?

Codeless Synthetic Monitoring (CSM)

Fast-track your digital end-user monitoring with codeless programming.

We Bring Fortune 500 Experience to the Table

16 Years Providing Solutions

97% Client Satisfaction

57% Minority Leadership

16 Years Providing Solutions

97% Client Satisfaction

57% Minority Leadership

Key Resources

Recent Articles

Jamal Baadani

Andy Zipfel

Wendy Liu

Michael LaPierre

Sean O’Neill

Jimmie Neighbors

Claude Lama-Solet

Gene Vo

Mohamed Farid

Fee Vu