Reach your peak

Technology partners you can trust to elevate your business.

Improve Patient Experience Through Digital Transformation

Enhance patient engagement and operational efficiency with integrated intelligence and automation.

Transform Patient Experience

Optimize Multi-Screen Distribution and Enhance Subscription Management

Increase audience engagement by improving content distribution, master control operations, and advertising innovation.

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Deliver a 21st-Century Credit Union Member Experience

Prepare for omni-channel engagement with improved member intelligence and streamlined operations.

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Engage Your Customers in the Next Normal with Omni-Channel Journeys

Drive customer satisfaction and loyalty by integrating systems, data, and contextual relevance across all modalities.

Gain Customer Viewpoint

Dare to Achieve Digital Success

Technology should be integrated, not overwhelming

The promise of platforms and tools is often unrealized. Our experts know how to avoid pitfalls and achieve better results. We build a custom roadmap, putting the right people and the right technology in the right place at the right time.

Cross-Technology & Subject-Matter Expertise

Specialized Industry Experience & Acute Business Acumen

Client Satisfaction & Customer Success Management

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Industries

Accelerating the Transformative Technology Initiatives—Preparing Network Service Providers for the Next Normal

Post-Acquisition/Post-Merger Integration (PMI)
Multiple-Dwelling Unit (MDU) Optimization
Network Operations and Architecture
Billing, Provisioning, and CRM
Monitoring as a Service
Data Integration and Intelligence

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Optimizing Multi-Screen Experience to Engage Audiences While Accelerating Your Digital Operations

Improve Content Distribution and Monitoring
Enhance Master Control Center/Network Operation Center
Drive Advanced Advertising Innovation
Video Engineering
Optimize Multi-Screen Video, OTT, & TVE Management
Customer Experience for OTT

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Harnessing the Power of Digital Transformation for Energy and Utilities

Integrate Systems and Data for a Single Version of the Truth
Engage Customers on Their Digital Channels of Preference
Leverage Digital Convenience as a Competitive Advantage
Accelerate Revenue Streams
Streamline Activations and Payments

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Enabling the Digitally Transformed Future of Healthcare

Optimize Revenue Cycle Management
Improve Patient Experience
Enhance and Secure Systems and Data Integration
Drive Interoperability

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Transforming the Credit Union Member Experience

Technology Modernization and Optimization Assessment
Enhance Member Personalization and Offer Management
Accelerate Growth with Actionable Business Intelligence
Deliver an Omni-Channel Member Experience
Gain Operational Efficiencies Through Process Automation
Build a Data-Driven Culture and Future

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Cross Industry Solutions

Customer Experience (CX)

Do you know what makes your customers talk and how to map the journey to make them rave about you?

Unleash the potential of EXPERIENCE INTEGRATION in your customer experience, transformation, and digital engagement efforts. We bring our expertise of systems integration into experience integration.

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Intelligent Automation (IA)

Automate business processes to lower costs, improve customer experience and increase security.

Over a decade of experience allows the customer’s we partner with to drive positive outcomes as they automate processes in the most critical areas of their business. We focus not only on core automation development, but the creation of operating models and development frameworks to drive adoption of automation at scale.

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Internet of Things (IoT)

Are you positioned to take advantage of the “gig” economy, 5G, and sensory telemetry?

pureIntegration enables companies to flourish in a digitally connected world. Our IoT expertise includes connected enterprises and homes, asset management and tracking. Our practice covers device integration, data collection, sensory telemetry and analytics, and the development, deployment and management of applications, portals and systems.

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Artificial Intelligence & Machine Learning (AI/ML)

Have you achieved the transformational nirvana of the data-driven enterprise?

We design and implement big data architectures and AI/ML solutions which empower business leaders with actionable, predictive, and prescriptive insights. Our full-spectrum Integrated Intelligence capabilities span data discovery, management, and storage all the way through advanced analytics and visualization.

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Hybrid Cloud Management

Are you confident in your hybrid cloud approach?

Whether at the outset cloud journey or an established cloud-first enterprise, pureIntegration enables and accelerates hybrid cloud deployment, adoption, and governance. Engaging pureIntegration enhances operations, continuity, and effectiveness with a laser focus cloud economics of your business you can focus on your core mission.

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Codeless Synthetic Monitoring (CSM)

Fast-track your digital end-user monitoring with codeless programming.

Our codeless solution allows product owners to self-assemble monitoring checkpoints and assess their apps proactively and fully, resulting in visibility into performance and availability issues, proactive resolution of issues, and improved uptime.

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We Bring Fortune 500 Experience to the Table

With pureIntegration, you get more than a project. Quite simply, you’re putting the best problem solvers in the industry to work for your organization. With an uncanny knack for solving tough problems, our team leads are former executives from global management consulting organizations. And, our performance results are reflected in our 97% customer satisfaction rating through formal surveys.

16 Years Providing Solutions

Since August 5th, 2004, we have partnered with our customers to keep pace with the market and innovate to stay one step ahead.

97% Client Satisfaction

Delivering on client requested consulting support across the full systems integration lifecycle to bring solutions that exactly meet the clients needs.

57% Minority Leadership

We celebrate this exceptional accomplishment achieved through hard work, dedicated focused attention, and flexibility to exceed every client’s expectations.

16 Years Providing Solutions

Since August 5th, 2004, we have partnered with our customers to keep pace with the market and innovate to stay one step ahead.

97% Client Satisfaction

Delivering on client requested consulting support across the full systems integration lifecycle to bring solutions that exactly meet the clients needs.

57% Minority Leadership

We celebrate this exceptional accomplishment achieved through hard work, dedicated focused attention, and flexibility to exceed every client’s expectations.

Sean O’Neill

Sr. Manager, Data Center Automation & ITSM

Sean O’Neill supports all groups within pureIntegration, bringing with him over 30 years of experience in a variety of areas such as networking, servers, operating systems, cloud, business process automation, robotic process automation, software, consulting, and many others. Prior to pureIntegration, Sean worked in consulting roles within the commercial, federal, and defense industries.

Sean holds a BS degree in Computer Science from Springhill College.

Jimmie Neighbors

Senior Director, Strategic Accounts, Data Center Automation & ITSM

Jimmie Neighbors is the Senior Director of Data Center Automation practice and IT Operations Management (ITOM) / Service Management (ITSM) practice. With his expertise and practice team members, Jimmie has delivered a wide range of automation capabilities for Fortune 500 organizations that led to significant cost reduction and process efficiencies in technology integration and orchestration. In order to bring the latest and most relevant technology solutions to our large enterprise clients, Jimmie and his team stay up to date on continuing trend of tools and industry resources that are constantly being improved and introduced. Prior to pureIntegration, Jimmy was an executive with Accenture in the communications industry, leading top Fortune 500 companies. Jimmie has spent over 20 years as a trusted and recognized subject matter expert in Automation, IT Enterprise Architecture, and Enterprise Software solutions.Jimmie holds a Bachelor of Science in Mechanical Engineering from Virginia Tech.

Claude Lama-Solet

Director, Consulting, Internet of Things (IoT)

Claude Lama-Solet is a Technical Director who supports the Hybrid Cloud, Internet of Things (IoT), and Video Engineering Practices. He also works with customers in areas including Agile Project Management, Embedded Software Development, and Product Qualification and Testing. Claude has over 30 years of designing products in the Computer Engineering, Video, and IoT industries. Prior to pureIntegration, Claude worked for companies such as Canal+, Thomson, and Cisco. With Canal+, Claude developed the first Open Video System, which enabled the breakup of Motorola/Scientific Atlanta. Claude holds an Engineering degree in Computer Science and Electrical Engineering from EFREI (Ecole Française d’Electronique et d’Informatique) in Paris, France.

Gene Vo

Controller, Operations

Gene Vo leads the Accounting and Finance department, handling a range of financial matters including treasury, budgeting/forecasting, taxes, government compliance, and financial reporting. Gene has over 22 years of experience within global publicly traded companies managing acquisitions, integrations, crisis management, restructuring, system implementations, SEC reporting, and investor and board relationship management. Prior to joining pureIntegration, Gene worked across multiple industries including publishing, entertainment, hospitality, real estate, SaaS, and government contracting.Gene is a graduate of the University of Maryland with a BS in Accounting and is an active CPA.

Mohamed Farid

Sr. Manager, Machine Learning & AIOPS

Mohamed Farid is a solutions architect and member of the Machine Learning practice. Currently, Mohamed is focused on operational intelligence and utilizing Artificial Intelligence and Machine Learning–related techniques for building the next-generation AIOps platform.He worked to help fortune 50 companies facilitate the successful delivery of enterprise management solutions in the area of operational intelligence, application performance management, digital experience monitoring, application discovery, and distributed tracing. Mohamed has broad experience in solving business challenges by applying best practice architectural design patterns and enabling frameworks such as The Open Group Architecture Framework (TOGAF), Information Technology Service Management (ITSM), and development and operations (DevOps). Mohamed has a B.E.E. in Electrical Engineering, majoring in control engineering and computer system architecture.

Fee Vu

Director, Strategic Accounts, Machine Learning & AIOPS

Fee Vu is the Director of the Machine Learning practice and oversees consulting engagements that leverage onshore, nearshore, and/or offshore resources. With almost 20 years of technology consulting experience, he’s helped solve challenges at both start-ups and Fortune 50 enterprises. His expertise spans across many core technologies including Artificial Intelligence, Application Performance Management, and Software Development. Prior to pureIntegration, Fee spent five years with Accenture in its Communication and High-Tech practice and two years with Deloitte & Touche in its Security & Privacy services.

Fee holds a degree in Management Information Systems from the University of Virginia.

Michael Lenze

Director, Consulting, Hybrid Cloud & Intelligent Automation

Michael Lenze is the Director of the Hybrid Cloud practice, which includes the Symphonic Cloud and LeanCloud solutions. He also works with customers in areas including cloud adoption and optimization, identity and access management, security, automation, and monitoring. With over 15 years of solutions architecture and consulting experience, Mike believes in ensuring that new technology adopted by an enterprise has clearly identified goals based on ROI. Prior to pureIntegration, Mike worked in consulting and management roles in the health-care IT space in the United States, UK, and France. Mike holds a degree in Computer Science from the University of Pittsburgh.

Margaret Rickard

Director, Strategic Accounts

Margaret Rickard Rubinacci has focused for 12 years on cable industry clients, primarily, Comcast. Margaret and her teams have supported the operationalization, deployment, and optimization of key programs around X1, Home Automation, Wi-Fi, High Speed Data, Customer Experience, Customer Care, and Engineering Operations. Margaret and her teams are focused on driving improvements to Business and Technical Operations as well as the Customer Experience. Previously, Margaret was a consultant at Accenture and a Program Manager at an international nonprofit, RENEW International. She is a cum laude graduate of Boston College.

Mary Eldridge

Business Development Executive

Mary Eldridge is the Business Development (BD) Executive, supporting Directors across the organization to uncover business opportunities related to their area of expertise. With over 20 years in the cable television industry, Mary has excelled at building and maintaining relationships, which is key to business development. Mary began her career at Comcast and then moved over to the programming distribution side of the business working for The Learning Channel (TLC). After TLC was acquired by Discovery networks, Mary was hired by Starz as Director of Distribution for the eastern region where she managed distribution within Comcast, Time Warner Cable, Cox, Cablevision, and Suburban Cable (now Comcast). She also maintained a consulting practice with clients such as Starz, Suburban Cable (Comcast), Cable in the Classroom, TLC, SEGA Channel, and The Weather Channel. Mary holds a degree in Communications from West Chester University.

Dan Ripp

Vice President, Ad Tech & Media

Dan Ripp is the Vice President, Ad Tech & Media, supporting Directors across the organization to uncover business opportunities related to their area of expertise. Dan has managed multiple facets of IT, Engineering & Operations for Comcast Cable Communications. During his over 26 years overseeing Traffic, Operations, Engineering, the Field Team, Master Control, IS/IT and Facilities. Dan consulted for various Telecommunications companies including David Sarnoff Labs (RCA), developing products, infrastructures and operational policies and procedures. During this time, he traveled to over 15 countries, procuring, attending, and many times, leading meetings with foreign dignitaries. Dan’s most notable achievement was the development and introduction of the first Operations Management Center (OMC) within Comcast Spotlight which is responsible for trafficking over 10 mil commercials per week. Dan and his team were the first in the country to launch all digital simulcast (ADS), and lead the way with HD Insertion.