Robotic Process Automation

Achieve 30+% Sustainable Cost Savings by Building Your Digital Workforce

Aided by advancements in Computer Vision, Machine Learning, Natural Language Processing and other Cognitive sciences, Robotic Process Automation has the ability to transform business processes through the gains in efficiency, reduction in workforce requirements, and increases in speed that previously were seen in IT-Operations centric automation. pureIntegration is at the forefront of helping enterprises adopt this transformative technology.

With years of experience automating the most complex processes within the datacenter, and our company’s mission as business consultants, we have the deep experience in both process and technology to achieve measurable ROI through demonstrable gains in efficiency, accuracy and speed.

What is Robotic Process Automation?

Robotic Process Automation, or RPA, is the use of automation software acting as a digital workforce handling high-volume, repeatable workflows that were previously performed by human workers. RPA emulates human workers executing repetitive business processes through existing user interfaces, and incorporating existing documents, email, scanning processes and more!

Increase Staff Efficiency

Reduce Error Rates

Improve Security & Compliance

Gain a 24/7 Workforce

Improve Customer Experience

Reduce Workforce Costs

Increase Business Scalability

Improve Employee Satisfaction

Produce Rich Analytics Data

Increase Staff Efficiency

Reduce Error Rates

Improve Security & Compliance

Gain a 24/7 Workforce

Improve Customer Experience

Reduce Workforce Costs

Increase Business Scalability

Improve Employee Satisfaction

Produce Rich Analytics Data

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Finance & Accounting

Account Audits, Claims Processing, Collections, Quote Management, Payment Processing, Reporting, Invoicing, PO Creation & Processing

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HR Services

Payroll, Onboarding & Offboarding, Benefits Administration, Education & Training, Role Updates, Customer Feedback, Employee Reviews

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Supply Chain

Inventory Management, Demand and Supply Planning, Invoice and Contract Management, Returns Processing, Freight Management

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IT Services

Systems Maintenance, Closed Loop Incident Processing, Deployment Automation, Data Cleansing, Password Resets, Self-Healing

Delivering Proven Results with High ROI

pureIntegration has been partnering with our customers to design and deliver complex RPA workflows focused on high ROI for over 8 years. Our customers have regularly seen $150,000+ in yearly savings from a SINGLE automated workflow. In fact, we have focused on automating technical and business processes long before the industry coined the term ‘RPA’ to describe the type of process automation we provide. Our technical and business process consultants and executives can help you create a long term automation road map focused on both quick wins and long term success, then lay the groundwork to create a maintainable Center of Excellence ensuring high delivery velocity and long term value.

We understand that it also takes an extensible underlying software platform to deliver a successful project. pureIntegration is partnered with multiple leading RPA software vendors to ensure we can offer our customers the best pricing available, teams of deeply knowledgeable engineers in each platform, as well as full support for the underlying software.

Measured Client Satisfaction

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Sean O’Neill

Sr. Manager, Data Center Automation & ITSM

Sean O’Neill supports all groups within pureIntegration, bringing with him over 30 years of experience in a variety of areas such as networking, servers, operating systems, cloud, business process automation, robotic process automation, software, consulting, and many others. Prior to pureIntegration, Sean worked in consulting roles within the commercial, federal, and defense industries.

Sean holds a BS degree in Computer Science from Springhill College.

Jimmie Neighbors

Senior Director, Strategic Accounts, Data Center Automation & ITSM

Jimmie Neighbors is the Senior Director of Data Center Automation practice and IT Operations Management (ITOM) / Service Management (ITSM) practice. With his expertise and practice team members, Jimmie has delivered a wide range of automation capabilities for Fortune 500 organizations that led to significant cost reduction and process efficiencies in technology integration and orchestration. In order to bring the latest and most relevant technology solutions to our large enterprise clients, Jimmie and his team stay up to date on continuing trend of tools and industry resources that are constantly being improved and introduced. Prior to pureIntegration, Jimmy was an executive with Accenture in the communications industry, leading top Fortune 500 companies. Jimmie has spent over 20 years as a trusted and recognized subject matter expert in Automation, IT Enterprise Architecture, and Enterprise Software solutions.Jimmie holds a Bachelor of Science in Mechanical Engineering from Virginia Tech.

Claude Lama-Solet

Director, Consulting, Internet of Things (IoT)

Claude Lama-Solet is a Technical Director who supports the Hybrid Cloud, Internet of Things (IoT), and Video Engineering Practices. He also works with customers in areas including Agile Project Management, Embedded Software Development, and Product Qualification and Testing. Claude has over 30 years of designing products in the Computer Engineering, Video, and IoT industries. Prior to pureIntegration, Claude worked for companies such as Canal+, Thomson, and Cisco. With Canal+, Claude developed the first Open Video System, which enabled the breakup of Motorola/Scientific Atlanta. Claude holds an Engineering degree in Computer Science and Electrical Engineering from EFREI (Ecole Française d’Electronique et d’Informatique) in Paris, France.

Gene Vo

Controller, Operations

Gene Vo leads the Accounting and Finance department, handling a range of financial matters including treasury, budgeting/forecasting, taxes, government compliance, and financial reporting. Gene has over 22 years of experience within global publicly traded companies managing acquisitions, integrations, crisis management, restructuring, system implementations, SEC reporting, and investor and board relationship management. Prior to joining pureIntegration, Gene worked across multiple industries including publishing, entertainment, hospitality, real estate, SaaS, and government contracting.Gene is a graduate of the University of Maryland with a BS in Accounting and is an active CPA.

Mohamed Farid

Sr. Manager, Machine Learning & AIOPS

Mohamed Farid is a solutions architect and member of the Machine Learning practice. Currently, Mohamed is focused on operational intelligence and utilizing Artificial Intelligence and Machine Learning–related techniques for building the next-generation AIOps platform.He worked to help fortune 50 companies facilitate the successful delivery of enterprise management solutions in the area of operational intelligence, application performance management, digital experience monitoring, application discovery, and distributed tracing. Mohamed has broad experience in solving business challenges by applying best practice architectural design patterns and enabling frameworks such as The Open Group Architecture Framework (TOGAF), Information Technology Service Management (ITSM), and development and operations (DevOps). Mohamed has a B.E.E. in Electrical Engineering, majoring in control engineering and computer system architecture.

Fee Vu

Director, Strategic Accounts, Machine Learning & AIOPS

Fee Vu is the Director of the Machine Learning practice and oversees consulting engagements that leverage onshore, nearshore, and/or offshore resources. With almost 20 years of technology consulting experience, he’s helped solve challenges at both start-ups and Fortune 50 enterprises. His expertise spans across many core technologies including Artificial Intelligence, Application Performance Management, and Software Development. Prior to pureIntegration, Fee spent five years with Accenture in its Communication and High-Tech practice and two years with Deloitte & Touche in its Security & Privacy services.

Fee holds a degree in Management Information Systems from the University of Virginia.

Michael Lenze

Director, Consulting, Hybrid Cloud & Intelligent Automation

Michael Lenze is the Director of the Hybrid Cloud practice, which includes the Symphonic Cloud and LeanCloud solutions. He also works with customers in areas including cloud adoption and optimization, identity and access management, security, automation, and monitoring. With over 15 years of solutions architecture and consulting experience, Mike believes in ensuring that new technology adopted by an enterprise has clearly identified goals based on ROI. Prior to pureIntegration, Mike worked in consulting and management roles in the health-care IT space in the United States, UK, and France. Mike holds a degree in Computer Science from the University of Pittsburgh.

Margaret Rickard

Director, Strategic Accounts

Margaret Rickard Rubinacci has focused for 12 years on cable industry clients, primarily, Comcast. Margaret and her teams have supported the operationalization, deployment, and optimization of key programs around X1, Home Automation, Wi-Fi, High Speed Data, Customer Experience, Customer Care, and Engineering Operations. Margaret and her teams are focused on driving improvements to Business and Technical Operations as well as the Customer Experience. Previously, Margaret was a consultant at Accenture and a Program Manager at an international nonprofit, RENEW International. She is a cum laude graduate of Boston College.

Mary Eldridge

Business Development Executive

Mary Eldridge is the Business Development (BD) Executive, supporting Directors across the organization to uncover business opportunities related to their area of expertise. With over 20 years in the cable television industry, Mary has excelled at building and maintaining relationships, which is key to business development. Mary began her career at Comcast and then moved over to the programming distribution side of the business working for The Learning Channel (TLC). After TLC was acquired by Discovery networks, Mary was hired by Starz as Director of Distribution for the eastern region where she managed distribution within Comcast, Time Warner Cable, Cox, Cablevision, and Suburban Cable (now Comcast). She also maintained a consulting practice with clients such as Starz, Suburban Cable (Comcast), Cable in the Classroom, TLC, SEGA Channel, and The Weather Channel. Mary holds a degree in Communications from West Chester University.

Dan Ripp

Vice President, Ad Tech & Media

Dan Ripp is the Vice President, Ad Tech & Media, supporting Directors across the organization to uncover business opportunities related to their area of expertise. Dan has managed multiple facets of IT, Engineering & Operations for Comcast Cable Communications. During his over 26 years overseeing Traffic, Operations, Engineering, the Field Team, Master Control, IS/IT and Facilities. Dan consulted for various Telecommunications companies including David Sarnoff Labs (RCA), developing products, infrastructures and operational policies and procedures. During this time, he traveled to over 15 countries, procuring, attending, and many times, leading meetings with foreign dignitaries. Dan’s most notable achievement was the development and introduction of the first Operations Management Center (OMC) within Comcast Spotlight which is responsible for trafficking over 10 mil commercials per week. Dan and his team were the first in the country to launch all digital simulcast (ADS), and lead the way with HD Insertion.